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Channel: Questions & Answers – Florida's Hosted PBX & Business VoIP Provider | VoiceOnyx Business Phone Service & Systems
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How Do I Know My Employees Are Answering Their Calls?

Entrepreneurs like to utilize their resources efficiently to make sure that their money is both well invested and well spent. When it comes to human resources, what Key Performance Indicators (KPIs)...

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What is the VoiceOnyx Vault?

The VoiceOnyx Vault is available online for you to review our complete Polycom phone selection and accessories.  The Vault offers the latest in: Polycom VVX technology for desktop, wireless, and...

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What are the Advantages of a Polycom Phone?

VoiceOnyx offers a choice of six Polycom desktop models  and two conference phones. Phones are designed for use in classrooms, call centers, and small to large businesses, depending on your call volume...

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How Do I Reboot my Polycom Phone?

  Occasionally you may need to reboot your Polycom phone because of an internet connection loss or to allow your phone to complete a software update.  The phone will usually display an error code, such...

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What is a Buddy List?

The VoiceOnyx Buddy List appears on the main screen of your Polycom phone. The screen allows you see which of your co-workers are on the phone (red line by name) and who is available to speak with you...

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